| Typicality: | 0.555 |
| Saliency: | 0.335 |
| through service request categories | 6 | manner |
| about their properties | 5 | other |
| via facebook app | 4 | manner |
| resident → report → concern | 22 |
| resident → identify → concern | 6 |
| negative | neutral | positive |
| 0.165 | 0.643 | 0.192 |
| Raw frequency | 28 |
| Normalized frequency | 0.335 |
| Modifier score | 1.000 |
| Perplexity | 148.312 |