| in one instance | 9 | temporal |
| in having warmer homes | 7 | other |
| about getting improved services | 6 | other |
| resident → be → thrilled | 33 |
| resident → be → delighted | 29 |
| negative | neutral | positive |
| 0.051 | 0.090 | 0.859 |
| Raw frequency | 62 |
| Normalized frequency | 0.454 |
| Modifier score | 0.700 |
| Perplexity | 80.935 |