| Typicality: | 0.380 |
| Saliency: | 0.357 |
| both online | 8 | location |
| across channels | 6 | location |
| at every touchpoint | 2 | location |
| retailer → deliver → consistent experience | 9 |
| retailer → create → consistent experience | 6 |
| retailer → deliver → consistent and optimal retail experiences | 3 |
| negative | neutral | positive |
| 0.054 | 0.321 | 0.626 |
| Raw frequency | 18 |
| Normalized frequency | 0.357 |
| Modifier score | 0.700 |
| Perplexity | 66.180 |