| Typicality: | 0.549 |
| Saliency: | 0.526 |
| by offering consistent customer experiences | 5 | manner |
| by managing the reverse logistics process | 4 | manner |
| ultimately | 3 | degree |
| retailer → drive → loyalty | 22 |
| retailer → drive → customer loyalty | 12 |
| retailer → grow → loyalty | 4 |
| retailer → capture → loyalty | 4 |
| negative | neutral | positive |
| 0.043 | 0.290 | 0.667 |
| Raw frequency | 42 |
| Normalized frequency | 0.526 |
| Modifier score | 1.000 |
| Perplexity | 149.505 |