| Typicality: | 0.591 |
| Saliency: | 0.832 |
| behind the scenes | 9 | location |
| in store | 7 | location |
| with superior service | 7 | manner |
| retailer → improve → the customer experience | 99 |
| retailer → improve → customer experience | 42 |
| retailer → improve → experience | 15 |
| retailer → improve → the consumer experience | 9 |
| retailer → improve → customer experiences | 7 |
| retailer → improve → their customer experience | 7 |
| retailer → improve → the experience | 7 |
| retailer → improve → overall customer experience | 6 |
| retailer → bolster → customer experience | 3 |
| negative | neutral | positive |
| 0.027 | 0.274 | 0.699 |
| Raw frequency | 195 |
| Normalized frequency | 0.832 |
| Modifier score | 0.725 |
| Perplexity | 35.568 |