| Typicality: | 0.431 |
| Saliency: | 0.478 |
| for the customer | 5 | transitive-object |
| in each channel | 3 | location |
| at every touchpoint | 3 | location |
| retailer → personalize → the customer experience | 11 |
| retailer → personalize → the experience | 10 |
| retailer → personalize → experience | 6 |
| retailer → personalize → their experience | 3 |
| retailer → personalize → customer experience | 3 |
| negative | neutral | positive |
| 0.039 | 0.352 | 0.609 |
| Raw frequency | 33 |
| Normalized frequency | 0.478 |
| Modifier score | 0.700 |
| Perplexity | 39.982 |