| with insurance | 2 | other |
| return → be made by → customer | 16 |
| return → be made by → the customer | 4 |
| return → be done by → the customer | 3 |
| return → be initiated by → the customer | 3 |
| negative | neutral | positive |
| 0.349 | 0.616 | 0.035 |
| Raw frequency | 26 |
| Normalized frequency | 0.337 |
| Modifier score | 0.000 |
| Perplexity | 165.655 |