| back to the account | 9 | other |
| minus the original shipping charges | 5 | other |
| return → be → credited | 35 |
| return → be credited for → the item | 4 |
| negative | neutral | positive |
| 0.101 | 0.750 | 0.149 |
| Raw frequency | 39 |
| Normalized frequency | 0.400 |
| Modifier score | 0.833 |
| Perplexity | 160.727 |