| Typicality: | 0.625 |
| Saliency: | 0.498 |
| from the customer | 15 | other |
| under any action | 15 | other |
| from the at-fault party | 11 | other |
| right → recover → cost | 146 |
| right → recover → the cost | 8 |
| right → recoup → cost | 5 |
| negative | neutral | positive |
| 0.242 | 0.715 | 0.043 |
| Raw frequency | 159 |
| Normalized frequency | 0.498 |
| Modifier score | 1.000 |
| Perplexity | 143.081 |