| Typicality: | 0.326 |
| Saliency: | 0.533 |
| by reason of the item | 12 | cause |
| for a full refund | 5 | purpose |
| because of any defect | 5 | cause |
| right → reject → good | 171 |
| right → refuse → good | 40 |
| negative | neutral | positive |
| 0.442 | 0.534 | 0.024 |
| Raw frequency | 211 |
| Normalized frequency | 0.533 |
| Modifier score | 0.032 |
| Perplexity | 149.768 |