| Typicality: | 0.277 |
| Saliency: | 0.268 |
| better | 3 | manner |
| salesperson → understand → their customers | 8 |
| salesperson → understand → customer | 5 |
| salesperson → understand → the customer | 3 |
| negative | neutral | positive |
| 0.066 | 0.427 | 0.507 |
| Raw frequency | 16 |
| Normalized frequency | 0.268 |
| Modifier score | 0.500 |
| Perplexity | 72.886 |