| immediately | 6 | manner |
| by buyer within 24 hours | 5 | temporal |
| upon receiving the damaged item(s | 3 | temporal |
| seller → be → notified | 35 |
| seller → be notified → the purchaser | 4 |
| seller → be notified → the customer | 3 |
| negative | neutral | positive |
| 0.252 | 0.716 | 0.031 |
| Raw frequency | 42 |
| Normalized frequency | 0.399 |
| Modifier score | 0.500 |
| Perplexity | 462.002 |