| Typicality: | 0.371 |
| Saliency: | 0.285 |
| for was handling cases | 7 | other |
| about management | 2 | other |
| staff → express → concern | 9 |
| staff → voice → concern | 4 |
| staff → discuss → concern | 3 |
| negative | neutral | positive |
| 0.342 | 0.576 | 0.081 |
| Raw frequency | 16 |
| Normalized frequency | 0.285 |
| Modifier score | 0.500 |
| Perplexity | 393.935 |