| Typicality: | 0.378 |
| Saliency: | 0.301 |
| about their refund | 7 | other |
| easily | 3 | manner |
| on performance measures | 3 | other |
| taxpayer → find → information | 11 |
| taxpayer → find → more information | 3 |
| negative | neutral | positive |
| 0.052 | 0.711 | 0.237 |
| Raw frequency | 14 |
| Normalized frequency | 0.301 |
| Modifier score | 0.500 |
| Perplexity | 109.265 |