| always | 10 | degree |
| at delighting our customers | 10 | transitive-object |
| from last year’s performance | 7 | other |
| team → can → improve | 154 |
| team → could → improve | 59 |
| team → be able to → improve | 32 |
| negative | neutral | positive |
| 0.071 | 0.354 | 0.576 |
| Raw frequency | 245 |
| Normalized frequency | 0.559 |
| Modifier score | 0.900 |
| Perplexity | 236.268 |