| Typicality: | 0.509 |
| Saliency: | 0.660 |
| in the field | 6 | location |
| utility → improve → customer service | 29 |
| utility → improve → service | 10 |
| negative | neutral | positive |
| 0.012 | 0.286 | 0.703 |
| Raw frequency | 39 |
| Normalized frequency | 0.660 |
| Modifier score | 0.700 |
| Perplexity | 106.487 |