| well | 8 | other |
| by submitting his/her information | 8 | manner |
| outside the venue | 7 | location |
| visitor → be → treated | 90 |
| visitor → treat → staff | 3 |
| negative | neutral | positive |
| 0.087 | 0.407 | 0.506 |
| Raw frequency | 93 |
| Normalized frequency | 0.384 |
| Modifier score | 0.911 |
| Perplexity | 45.111 |