| # | Concept | Culture | Statement | Freq. |
|---|---|---|---|---|
| 1 | email response time | Japan | Expected to be prompt and efficient, often within a few hours | 1 |
| 2 | response time | Japan | Customers may expect a slower, more deliberate response as it can be seen as a sign of careful consideration and respect for their issue. | 1 |
| 3 | response time | Japan | A slower and thoughtful response time is valued to show respect and consideration in communication. | 1 |