| fully | 4 | degree |
| during each step of the process | 4 | temporal |
| very much | 2 | degree |
| client → be → informed | 26 |
| client → be → told | 5 |
| negative | neutral | positive |
| 0.153 | 0.684 | 0.163 |
| Raw frequency | 31 |
| Normalized frequency | 0.510 |
| Modifier score | 0.900 |
| Perplexity | 114.070 |