| Typicality: | 0.437 |
| Saliency: | 0.438 |
| regarding service quality | 6 | cause |
| from the moose consortium | 4 | other |
| promptly | 3 | manner |
| agency → respond to → complaint | 25 |
| agency → address → complaint | 7 |
| agency → respond to → your complaint | 3 |
| negative | neutral | positive |
| 0.251 | 0.663 | 0.085 |
| Raw frequency | 35 |
| Normalized frequency | 0.438 |
| Modifier score | 0.500 |
| Perplexity | 115.182 |