| for at least five minutes | 5 | temporal |
| currently | 4 | temporal |
| caller → be in → the queue | 17 |
| caller → be in → queue | 8 |
| caller → be in → a call queue | 4 |
| negative | neutral | positive |
| 0.255 | 0.688 | 0.057 |
| Raw frequency | 29 |
| Normalized frequency | 0.506 |
| Modifier score | 0.700 |
| Perplexity | 113.975 |