| the queue | 0.53 |
| the conference | 0.31 |
| defined area | 0.28 |
| distress | 0.25 |
| imminent danger | 0.25 |
| the state of oregon | 0.25 |
| the state of washington | 0.25 |
| the event | 0.25 |
| segment | 0.25 |
| silo | 0.25 |
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| remain anonymous | 0.82 |
| leave message | 0.77 |
| stay on the line | 0.70 |
| wait in queue | 0.64 |
| provide information | 0.64 |
| leave voicemail | 0.64 |
| receive information | 0.63 |
| get message | 0.62 |
| ask question | 0.62 |
| get information | 0.62 |
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| talk to someone | 0.38 |
| ask question | 0.33 |
| handle the possibility | 0.25 |
| the option | 0.73 |
| the bill payer’s permis… | 0.52 |
| correct type | 0.38 |
| call | 0.38 |
| a hybris.configuration_… | 0.35 |
| established business re… | 0.34 |
| more information | 0.33 |
| pleasant experience | 0.32 |
| appropriate privilege | 0.32 |
| the hybris.price_manage… | 0.32 |
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| assistance | 0.67 |
| understanding | 0.25 |
| genuine | 0.60 |
| patient | 0.54 |
| interested | 0.51 |
| important | 0.49 |
| anxious | 0.49 |
| honest | 0.48 |
| ineligible | 0.48 |
| helpful | 0.47 |
| angry | 0.47 |
| aggressive | 0.46 |
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| placed on hold | 0.70 |
| notified | 0.66 |
| sent to voicemail | 0.62 |
| experienced | 0.62 |
| placed in queue | 0.61 |
| satisfied | 0.59 |
| heard | 0.58 |
| concerned | 0.58 |
| blocked | 0.57 |
| determined by the stati… | 0.57 |
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