| Typicality: | 0.621 |
| Saliency: | 0.702 |
| after a brief automated visit | 8 | temporal |
| to check on an order status | 4 | purpose |
| about products | 4 | other |
| caller → ask → question | 53 |
| caller → have → question | 17 |
| negative | neutral | positive |
| 0.196 | 0.658 | 0.147 |
| Raw frequency | 70 |
| Normalized frequency | 0.702 |
| Modifier score | 0.720 |
| Perplexity | 72.244 |