| Typicality: | 0.550 |
| Saliency: | 0.627 |
| from a voice menu | 7 | other |
| from the ivr menu | 6 | other |
| for a callback from the queue | 6 | purpose |
| caller → select → option | 19 |
| caller → choose → option | 17 |
| caller → select → the option | 10 |
| caller → select → this option | 4 |
| negative | neutral | positive |
| 0.114 | 0.778 | 0.108 |
| Raw frequency | 50 |
| Normalized frequency | 0.627 |
| Modifier score | 0.600 |
| Perplexity | 180.824 |