| Typicality: | 0.510 |
| Saliency: | 0.682 |
| during the course of their call | 9 | temporal |
| often | 7 | degree |
| with the ivr systems | 5 | other |
| caller → be → frustrated | 27 |
| caller → become → frustrated | 23 |
| caller → get → frustrated | 14 |
| negative | neutral | positive |
| 0.724 | 0.238 | 0.039 |
| Raw frequency | 64 |
| Normalized frequency | 0.682 |
| Modifier score | 0.673 |
| Perplexity | 293.007 |