| Typicality: | 0.450 |
| Saliency: | 0.469 |
| directly | 11 | manner |
| depending on their make | 7 | other |
| for a replacement | 5 | purpose |
| consumer → contact → the manufacturer | 56 |
| consumer → contact → the brand manufacturer | 7 |
| consumer → call → the manufacturer | 7 |
| consumer → contact → the manufacturer of the item | 3 |
| negative | neutral | positive |
| 0.345 | 0.618 | 0.037 |
| Raw frequency | 73 |
| Normalized frequency | 0.469 |
| Modifier score | 0.500 |
| Perplexity | 199.194 |