| Typicality: | 0.516 |
| Saliency: | 0.520 |
| in the spirit of customer service | 6 | manner |
| in the tough economic climate | 4 | temporal |
| often | 3 | temporal |
| consumer → make → effort | 50 |
| consumer → make → the effort | 28 |
| consumer → take → effort | 14 |
| consumer → make → extra effort | 8 |
| consumer → take → the effort | 3 |
| negative | neutral | positive |
| 0.259 | 0.519 | 0.222 |
| Raw frequency | 103 |
| Normalized frequency | 0.520 |
| Modifier score | 0.636 |
| Perplexity | 82.630 |