| Typicality: | 0.577 |
| Saliency: | 0.531 |
| for topics | 15 | other |
| for services | 14 | purpose |
| for the complainant’s web site | 10 | other |
| consumer → search → the internet | 66 |
| consumer → search → the web | 38 |
| consumer → search on → the internet | 7 |
| negative | neutral | positive |
| 0.153 | 0.529 | 0.317 |
| Raw frequency | 111 |
| Normalized frequency | 0.531 |
| Modifier score | 0.810 |
| Perplexity | 60.742 |