| Typicality: | 0.657 |
| Saliency: | 0.573 |
| to the entrepreneur | 27 | transitive-object |
| within a reasonable period | 17 | temporal |
| in writing | 14 | temporal |
| consumer → submit → complaint | 121 |
| consumer → submit → the complaint | 11 |
| consumer → submit → his/her complaint | 9 |
| consumer → submit → their complaint | 7 |
| negative | neutral | positive |
| 0.270 | 0.653 | 0.077 |
| Raw frequency | 148 |
| Normalized frequency | 0.573 |
| Modifier score | 1.000 |
| Perplexity | 56.262 |