| Typicality: | 0.393 |
| Saliency: | 0.430 |
| with a product | 9 | other |
| in the past | 6 | temporal |
| with your business | 6 | other |
| consumer → have → bad experience | 28 |
| consumer → had → bad experience | 17 |
| consumer → had → bad experiences | 6 |
| consumer → have → bad experiences | 5 |
| negative | neutral | positive |
| 0.703 | 0.245 | 0.052 |
| Raw frequency | 56 |
| Normalized frequency | 0.430 |
| Modifier score | 0.645 |
| Perplexity | 78.793 |