| Typicality: | 0.512 |
| Saliency: | 0.673 |
| with the results | 23 | other |
| with the services | 20 | other |
| with the product | 16 | other |
| consumer → be → dissatisfied | 157 |
| consumer → be → unhappy | 135 |
| negative | neutral | positive |
| 0.616 | 0.334 | 0.049 |
| Raw frequency | 292 |
| Normalized frequency | 0.673 |
| Modifier score | 0.692 |
| Perplexity | 53.195 |