aspect of
customer)
→
ReceivesAction
→
connected
| Typicality: | 0.294 |
| Saliency: | 0.103 |
| across physical and digital touchpoints | 2 | location |
| interaction → be → connected | 5 |
| negative | neutral | positive |
| 0.174 | 0.474 | 0.352 |
| Raw frequency | 5 |
| Normalized frequency | 0.103 |
| Modifier score | 0.500 |
| Perplexity | 158.089 |