| Typicality: | 0.536 |
| Saliency: | 0.571 |
| in their work | 24 | location |
| fully | 16 | manner |
| in improving that customer feedback | 12 | purpose |
| employee → become → engaged | 227 |
| employee → get → engaged | 32 |
| negative | neutral | positive |
| 0.056 | 0.299 | 0.645 |
| Raw frequency | 259 |
| Normalized frequency | 0.571 |
| Modifier score | 0.900 |
| Perplexity | 136.393 |