| Typicality: | 0.528 |
| Saliency: | 0.600 |
| for customers | 24 | purpose |
| to ensure | 22 | purpose |
| to make | 22 | purpose |
| employee → go → extra mile | 313 |
| employee → gone → extra mile | 10 |
| negative | neutral | positive |
| 0.055 | 0.297 | 0.648 |
| Raw frequency | 323 |
| Normalized frequency | 0.600 |
| Modifier score | 0.837 |
| Perplexity | 27.413 |