| Typicality: | 0.217 |
| Saliency: | 0.128 |
| throughout north carolina | 2 | location |
| improvement → be made in → customer service | 4 |
| improvement → improve → customer service | 3 |
| negative | neutral | positive |
| 0.014 | 0.186 | 0.800 |
| Raw frequency | 7 |
| Normalized frequency | 0.128 |
| Modifier score | 0.500 |
| Perplexity | 61.666 |