| Typicality: | 0.411 |
| Saliency: | 0.378 |
| with the customer | 7 | other |
| few days later | 3 | temporal |
| merchant → resolve → the issue | 9 |
| merchant → resolve → issue | 8 |
| merchant → be able to → resolve the issue | 4 |
| negative | neutral | positive |
| 0.122 | 0.532 | 0.346 |
| Raw frequency | 21 |
| Normalized frequency | 0.378 |
| Modifier score | 0.500 |
| Perplexity | 164.295 |