client
(aspect of
firm)
→
ReceivesAction
→
based on their needs
|
0.41 | |
product
(aspect of
customer)
→
ReceivesAction
→
based on their needs
|
0.37 | |
individual student
(subgroup of
student)
→
ReceivesAction
→
based on their needs
|
0.21 |