| retailer → CapableOf → drive loyalty | 0.55 | |
| experience → CapableOf → drive loyalty | 0.48 | |
| emotion → CapableOf → drive loyalty | 0.38 | |
experience
(aspect of
customer)
→
CapableOf
→
drive loyalty
|
0.29 | |
| merchant → CapableOf → drive loyalty | 0.28 | |
| coupon → CapableOf → drive loyalty | 0.21 | |
| mobile → CapableOf → drive loyalty | 0.16 |